Effective Date: July 12, 2026
Thank you for shopping with Delino. We are committed to providing a smooth and reliable shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered.
Orders are processed after payment has been successfully received and verified.
Most orders are processed within 1–2 business days. Orders placed on weekends or public holidays will begin processing on the next business day.
During periods of high demand, processing times may be slightly longer. If there is a significant delay, we will notify you using the contact information provided with your order.
We proudly offer Free Standard Shipping on all eligible orders within our supported delivery regions.
No minimum purchase is required unless otherwise stated on our website.
Estimated delivery time is 7–12 business days after your order has been processed and shipped.
Delivery estimates are provided for convenience and are not guaranteed. Delivery times may vary due to factors outside our control, including:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
Please allow up to 48 hours for tracking information to become active after shipment.
Customers are responsible for providing accurate and complete shipping information during checkout.
Delino is not responsible for delays, additional shipping charges, or unsuccessful deliveries resulting from incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping address, please contact us immediately. We will make every reasonable effort to update the information before your order ships.
Orders are delivered by trusted shipping carriers.
Once a shipment has been marked as delivered by the carrier, responsibility for the package transfers to the customer. If you experience delivery issues, please contact us and we will do our best to assist you in working with the shipping carrier.
If your order arrives damaged, incomplete, or you receive the wrong item, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, please provide:
Our customer support team will review your request and work toward an appropriate resolution.
While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control.
These circumstances may include severe weather, transportation disruptions, customs inspections, carrier delays, or other unforeseen events.
Delino is not responsible for delays caused by shipping carriers or events outside our reasonable control, but we will assist customers whenever possible.
Delivery availability may vary depending on your location.
Customers are responsible for complying with any local import requirements, customs regulations, duties, or taxes that may apply in their country or region.
If you have any questions regarding shipping or your order, please contact us.
Delino
Registered Office (UK): 71-75 Shelton Street, London, England, WC2H 9JQ, United Kingdom.
United States Business Address: 423 E Commercial St, Springfield, MO 65803, United States.
Email: contact@delino.shop